If you wish to cancel your order for any reason, please contact us as soon as possible. It is imperative that you contact us within the 48 hours so we may attempt to cancel your order before it is processed and/or shipped.
If an order is processed and cancelled before shipment, a transaction fee 1% of the order total is charged. The balance of the order is refunded.
We will attempt to process your order cancellation request immediately upon receipt. If your request is successfully completed, a confirmation will be provided to you via email. Please note that if you do not receive a confirmation from CaribMarketHub, we may have already processed and/or shipped your order and are unable to cancel.
If there’s no cancel button, your order has already processed and shipped. Orders cannot be cancelled after shipment. Please see our returns policy.
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. Alternatively, items may be returned within 60 days per the terms of our Return Policy. Please note that customers are responsible for all charges associated with the return of goods back to CaribMarketHub.
Note: Returns must be approved before it is sent back. For more information, please contact us.
CaribMarketHub reserves the right to cancel your order for any reason. If your order is cancelled, you will receive a notification via email with alternative options provided, if possible.
Please note that some of the reasons your order may be canceled are:
The ordered item cannot be shipped to you due to restrictions by the manufacturer to your country.
Additional information needed to process the order was not provided in a timely manner
The item has been discontinued or is no longer available.
CaribMarketHub is unable to adjust or cancel orders once processed and/or shipped. Please note that all special order items cannot be cancelled once they are processed and/or shipped. For more information, please check the item’s specific product page or contact us.
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