Cancellations, Refund and Returns Policy

Standard Timeframes
(Single, Consistent Rule)

Unless otherwise required by law:

• Returns, refunds, or replacement requests must be initiated within 30 days of delivery.
• Cancellation requests must be made before an order is shipped.

Different timelines apply only where mandated by law or expressly stated in writing by CaribMarketHub.

ELIGIBILITY FOR RETURNS

You may be entitled to a return, replacement, or refund where products are:

• Defective;
• Not as described;
• Unfit for their intended purpose.

To qualify:

• Items must be unused, except where the defect would not have been discoverable without use;
• Items must be returned in original packaging where reasonably possible;
• Proof of purchase is required.