The following items are not eligible for return or refund, except where required under applicable consumer law:
- Clearance, final-sale, or discontinued items
- Custom-made, special-order, or configured products
- Hygiene-sensitive items once opened (e.g. medical supplies, personal protective equipment, wearable safety gear)
- Electronic items that have been activated, registered, installed, or show signs of use
- Products damaged due to misuse, improper handling, or unauthorized modification
- Items seized, rejected, delayed, or prohibited by customs or regulatory authorities in the destination country