- Customers are responsible for return shipping costs unless the goods are confirmed to be defective or misdescribed.
- Risk of loss or damage during return transit remains with the customer until the goods are received and inspected by CaribMarketHub.
- Customers are strongly advised to use insured and trackable shipping methods.
RETURN PROCESS
To initiate a return:
- Contact CaribMarketHub Customer Service within 7 days of delivery;
- Provide your order number and reason for return;
- Await return authorization and instructions.